Connected car programs are increasingly important for leading automakers to differentiate vehicle brands and models from the competition and enhancing consumer satisfaction and loyalty. However, achieving program differentiation mandates a high degree of control.
Controlling connected car programs at scale—for millions of vehicles and subscribers around the world—is a strategic and operational imperative. The goal is clear: efficiently configure, launch, and continually manage service delivery, including over-the-air (OTA) software updates and 24/7 data collection and management to keep programs on the cutting-edge.
Airbiquity empowers automotive customers with the most robust service delivery management capability in the industry. Using a private and secure web portal, automakers manage every aspect of their program deployment—including service delivery configuration and policy settings at the make, model, trim, country, and application level.
Historical and real-time data is critical for optimizing connected car programs and user experiences. Airbiquity's Business Intelligence capability collects and reports program utilization data in alignment with designated metrics and performance goals. Program data can also be exported to IT systems and analytic resources for additional analysis.